Your best bet would be to trust our trained and experienced packers to repackage your product appropriately. Most mail forwarding companies will also outright refuse to repackage electronics, makeup products, and leather products in a postal bag.
Special Items and Fragile Products
Not all products are equally durable. There are quite a few different kinds of goods that require special attention during the packaging process.
Jackets and bags are two common products that usually require special attention. When jackets are shipped to Forward.me's warehouse, the coat hangers and hard shoulder pads are usually removed because of the risk they pose to ripping fabric during transit. We will then pack our jackets the same way we pack other clothing and blankets-- neatly folded and as small as possible. Sellers that want their jackets to arrive very unwrinkled will need to invest in a much larger postal box. Again, special requests are always welcomed.
When it comes to purses or bags, they usually arrive from the seller filled with tissue paper to prevent them from losing their shape or getting wrinkly. Typically, mail forwarding companies will not remove this paper and will consider it part of the factory packaging. If you would like Forward.me to remove this packaging, always make a request ahead of time.
Just keep in mind that most insurance will not cover bag creases or damage if the seller or customer requests to have this filler paper removed. This also applies to hangers and should pads that are requested to be kept in packaging for transit.
Fragile items are another group of items that are not very durable. In fact, many mail forwarding services will not recommend shipping such goods in general, and at the very least must be shipped in special packaging. Such items include dishes, pottery, glass products, and medical or health devices. If you’re a member who wishes to order this type of product, you may be better off physically going to the store to get it. By doing this, you can physically see the product you want to buy and know that it is not damaged before it ends up in your hands.
Of course, this isn’t always possible. Sometimes fragile items must be ordered online and delivered. Sellers must take extreme precautions when doing this. Most insurance will not cover these items, or the insurance available will be very expensive. At an absolutely minimal, fragile items must be shipped with additional packaging and a request should be made for extensive pre-packaging through Forward.me. The weight of your package will definitely increase, but so will the likelihood of it arriving to your delivery address in one piece.
In the end, sellers and members should just use common sense when shipping fragile items. They should never be sent in multiple sets or with other heavy or sharp objects.
Special Requests for Packaging
Special requests are far from rare, and they’re generally encouraged by Forward.me -- If there’s something you want, you should ask for it, and Forward.me will most likely comply!
For example, let’s say you are a seller who manufactures electronic toys. Because some parts of these toys are a bit fragile, you want to request that Forward.me wraps the smartphone with an additional layer of bubble wrap. Because these toys are collector’s items, you also want a “void if opened” sticker to be placed on the packaging in addition to security tape. This can all be mentioned in the notes you leave with Forward.me.
If you want to use this method, make sure that your notes are left in English language for added security and clarity.
Repackaging can be a complex task that involves numerous packers for just one package. This is done to ensure that every special request and need of the member is fulfilled and that the package arrives exactly how it should be. But because many people are involved, it’s important to make sure that you leave your comments with dispatch to ensure that your needs are met.
Additional Notes to Remember
Keep in mind that at any point during the repackaging process, Forward.me cannot add additional items to your package. Just as well, we cannot remove products from the parcel in the event that the package is too heavy or expensive for your liking.
It’s also worth noting that special packaging requests will almost always cost an additional fee, in addition to adding more costly weight to your product. However, the result is almost always worth the investment!
How was our guide to everything post packaging-related? Tell us Forward.me have handled your parcels.