Lithium-ion batteries are considered hazardous materials under U.S. Department of Transportation (DOT) regulations, and must adhere to rules on classification, packaging, labeling, and transport. PHMSA+2PHMSA+2
However, whether we can accept a battery depends on how it's packaged and its relation to a device:
- Installed / contained in a device: Forwardme can accept lithium-ion batteries that are integrated into devices (such as laptops, phones, cameras), provided that the shipment meets all regulatory requirements (packaging, labeling, documentation).
- Loose / standalone battery (not part of a device): Forwardme cannot accept a lithium-ion battery shipped by itself (i.e. not installed in or with a device).
Lithium-ion batteries are considered hazardous under transportation regulations, and must comply with strict rules for packaging, labeling, testing, and documentation. However, when a battery is installed in a device (i.e. intact / contained in the equipment), it is treated under less stringent restrictions compared to a loose (standalone) lithium-ion battery. Forwardme cannot accept loose lithium-ion batteries shipped on their own — they pose higher risks and stricter regulatory demands.
In addition, our courier partners place very high emphasis on proper handling of lithium batteries. Because of the risks involved (short circuits, overheating, fire), they inspect these shipments more carefully, and may reject or flag any shipment that fails to meet guidelines. To help avoid issues in transit, Forwardme works diligently — using careful packaging, correct labeling, and selecting compliant carriers — to ensure your battery-containing devices are accepted and shipped smoothly.
If you're uncertain whether your battery qualifies or how it should be packed, contact Forwardme Support with the battery specs (voltage, watt-hours, device type), and we’ll guide you on how to meet shipping requirements.