Can I get a free US address for shipping and avoid US taxes?What is dimensional (DIM) weight?What U.S. address will be provided?Do I have to pay to sign up?What is Forwardme and how does your package forwarding service work?Why is Forwardme considered the best package forwarding service?How long does it take to get a response if I have an issue? I’m tired of waiting days for a reply from other forwarders.Can I use your service for holiday sales like Black Friday?Do you provide US mail forwarding for expats?Will my fragile items arrive safely? I’ve seen many reviews about damaged boxes with other services.Will I be hit with "hidden fees" or extra charges once my package arrives?Frequently Asked Questions & Common Exclusions Mandatory Claim Deadlines How to File a Shipping Insurance Claim Shipping Insurance & Protection Fees What happens if the retail doesn't ship to Forwardme address?What is an MSDS/SDS form and how can I get one?What are surcharges?Why courier companies charge for surcharges?Understanding Actual Weight vs. Dimensional Weight Can I ship perfume, cologne, and liquid fragrances?What are the maximum weight and dimensions of each carrier?How long does the package processing take?What do I do after my package is received to the warehouse?Can my delivery from Forwardme's operation facility be picked up by someone I know?Can I receive mail, magazines or catalogs?What is the difference between restricted and prohibited items?What does "Delivery Attempt Failed" mean?How to file a claim?In which situations I cannot file a claim case?How 'Refer a Friend' works?Can I shop from multiple stores?Can I change delivery address after placing order?How to contact Forwardme Support Team?What U.S. state sales tax do I have to pay and do I pay the retailer or Forwardme?What happens if the retail doesn't ship to Forwardme address?How do I use my Forwardme address on a retailer's site?Creating an account

How long does it take for my package to show up in my account once it reaches your warehouse?What happens if I forgot my suite number when ordering with my U.S. address online?Will you notify me after my package arrives to you?What is the optimal time window for Walmart-like deliveries?

Will Forwardme open my package?

How consolidation works? Can I combine multiple orders to save on shipping costs?What should I do after consolidation?How to request consolidation?

Can I request repacking?What are packing preferences?How photo request works?How to get Shipping Insurance? What does it cover?

Can I return items from Mercari, eBay etc?How do I return item/s back to the store?

Do you offer Amazon package forwarding international?How can I find the cheapest international shipping from US?Why has my tracking not yet been updated?Can I use my own shipping label or a personal shipper account?How is the shipping rate calculated?Can I provide Forwardme with a prepaid shipping label?Can I ship lithium-ion batteries from USA?Can Forwardme ships packages when I am traveling?Can I ship my package to an APO, FPO or P.O. Box address?Which carriers can ship lithium-ion batteries?Can I use a shipping method that is not listed in your calculator?When is my shipment going to be mailed out?What Is a Remote Delivery Area Fee and How to Check It?How to save on shipping costs?

Can I Ship to Another Package Forwarder?

Does Forwardme ship with DDU or DDP?What is DDP & DDU? What is De Minimis Value?Why USD Only?What is an EEI form and do I need one?Does my shipment incur duties and/or taxes?How to complete the customs declaration form?What is customs duties & taxes?

How to buy from US stores internationally if my credit card is not accepted?Are there any restriction on the items I want to buy with Personal Shopper?Is it possible to order from multiple retailers on one Personal Shopper request?How to create a new Personal Shopper request?What are Personal Shopper Fees?How long does it take to process a Personal Shopper order?Can my order canceled?What happens if one of the items in my Personal Shopper order is out of stock?When do I need to use Personal Shopper service?

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